Program Description

Our Volunteer Visiting and Telephone Reassurance program provides weekly telephone calls and/or security checks to seniors and adults with disabilities who may be isolated and not have access to social programs within the community.

Individuals are matched with ESS volunteers, with calls taking place weekly based on a mutually agreed upon schedule.  The volunteer’s role is to provide social companionship, a listening ear, and to engage in friendly and casual conversation.


An assessment by an ESS Case Manager is required to determine eligibility for this program. Please call our administrative office at 416-243-0127 ext. 503 for further information.


No cost.



This is a virtual and telephone based service.  Volunteers will be calling older adults living in the Etobicoke community.

Hours of Operation

Based on the availability of the individual receiving service and the volunteer.