Mission

Caring for aging adults, in their homes and community,
through programs that support well-being.

Vision

A community where all aging adults live with dignity.

The four key priorities that will position ESS during these times are:
  • Enhancing Client and Family-Centered Care
    • Implement an equity, diversity, and inclusion framework to
      promote diversity.
    • Enhance and expand our programs, with a focus on improving
      outcomes for clients and families.
  • Preparing for Change
    • Work with our provincial organization(s) to demonstrate
      the purpose of ESS Support Services and other CSS
      providers.
    • Strive for financial sustainability through adaptation and
      resource generation.
    • Collaborate with other innovators and co-create
      integrated models to meet the needs of our communities.
  • Investing in Our People
    • Foster a culture of increased transparency and engagement
      within the organization.
    • Enhance our volunteer management program.
    • Improve our employee rewards, recognition,
      and benefits program.
  • Increasing Our Effectiveness
    • Strengthen our culture of continuous quality improvement.
    • Improve internal processes and explore digital tools to
      improve our performance.