Our Strategic Plan is a dynamic blueprint for the growth of our agency. It continues to be refined and shaped as a result of the vision and dedication of our Board of Directors, our clients, caregivers, staff, volunteers, as well as feedback from our community partners and stakeholders.
We have defined the cornerstone values that describe how we do business, that define our vulnerabilities, constraints and limitations. We developed a list of strategies and priorities to move us from where we are today to where we want to be. It provides a framework and priorities that are an intrinsic part in making our future happen.
Over the years, ESS has grown to an agency that is able to provide a full basket of services that will provide older adults and caregivers with the services that will optimize their independence in their homes and community. The priorities of the Strategic Plan become the priorities for our annual budgets, ensuring that we focus our resources in those areas that move us toward our vision of a holistic framework of care that promotes physical, spiritual, emotional and social well-being. This includes providing programs and services that are sensitive and responsive to client needs and preferences including those based on ethnic, spiritual, linguistic, familial and cultural factors.