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Service Description

We offer transportation to medical appointments, day programs, group shopping trips and social trips to residents of Etobicoke. Medical appointments and ESS day programs are given priority status.

Transportation is provided by ESS staff using agency vehicles and volunteers using their own vehicles. ESS also works in partnership with other not-for-profit agencies to help meet as many ride requests as possible. ESS Support Services is a member of both Toronto Ride and iRIDE community transportation programs.

Click here to view our group shopping calendar.

Eligibility

Seniors and adults with disabilities, who do not drive, are unable to use public transit, are ineligible for Wheeltrans, or require an escort, are eligible to use our service.

In order to use our transportation, all passengers must be able to weight bear and manage stairs with minimal one-person assist. An escort can be arranged for those requiring assistance to and from appointments. There is an additional fee for this service. Please call for more details.

Fees

Click here to view our rate card.

If the driver is required to pay a parking fee, passengers are responsible for this cost at the time of the ride.

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Hours of Operation

Rides can be provided seven days a week, 6am-9pm, based upon driver availability. Staff in the office are available to speak with you Monday to Friday from 8:30 – 4:30 pm.

Ride Requests

All passengers must register with ESS prior to making a ride request. Please call 416-243-0127 ext. 555 to register and/or book your ride.

If you have to cancel your ride request, we require at least 24 hours notice. If you are unable to give us 24 hours notice, you will be billed for what would have been the one-way charge to your appointment.