ESS Support Services is committed to protecting the privacy and security of personal health information for all individuals registered as clients with ESS. We collect, maintain, disclose, secure and destroy private client health information in accordance with the Ontario Personal Health Information Protection Act, 2004.
Privacy of Personal Health Information
Information we collect
In addition to the personal information that you may provide to us, we automatically collect certain device and statistical information to make our website work better for you. This information includes your IP address and non-identifiable information about the visitors to our website such as ages, gender, and other similar characteristics.
Most internet browsers allow you to remove or manage cookie functions and adjust your privacy and security preferences. For information on how to do this, access the “Help” menu on your internet browser or visit http://www.aboutcookies.org/how-to-control-cookies/. Please note that disabling our cookies may result in your inability to take full advantage of all the features of our Website and Services.
How we use the information collected
For website visitors and general users, we do not collect any personal information from users browsing our website. When individuals use the public areas of our website they are doing so anonymously. We do collect aggregate-use information, such as the number of hits (visits) per page. We use aggregate data for internal and marketing purposes, but we don’t collect any personally identifying information. The only time personal information would be collected, is through the contact us or volunteer application form on our website. Here you would provide us with information such as your name, email address, and phone number.
How we use the aggregate-use information collected through Google Analytics:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
- Support our marketing and communications activities