COVID-19 Community Health and Safety Resources

The health and safety of our clients, volunteers and staff is an ongoing priority at ESS. We are currently working with the Location Health Integration Network (LHIN) and Public Health on a daily basis to help prevent the potential exposure and transmission of COVID-19.

Persons most at risk are our vulnerable populations such as people with weakened immune systems, who are older in age or have a chronic disease.  Awareness, education, standard infection control and recommended social distancing practices are important steps we can all take to do our part in reducing the risk of transmission and keeping these populations safe.


Click to follow current updates from the Government of Ontario newsroom.


March 30, 2020: Chief Medical Officer of Health issues statement strongly encouraging individuals over 70 years of age to self-isolate
March 23, 2020:  Government of Ontario News Release:  Ontario Orders Mandatory Closure of all Non-Essential Workplaces here is a list of essential workplaces 
March 17, 2020 Government of Ontario News Release: Ontario Enacts Declaration of Emergency to Protect the Public
March 12, 2020 Ministry of Health News Release: Enhanced Public Health Measures for COVID-19


COVID-19 Information and Safety Resources

What is the Novel Coronavirus (COVID-19)?

Coronaviruses are a large family of viruses.  The 2019 novel coronavirus (COVID-19) causes a respiratory infection that originated in Wuhan, China.

What are the symptoms?

Symptoms range from mild – like the flu and other common respiratory infections – to severe, and can include:

  • fever
  • cough
  • difficulty breathing
  • muscle aches
  • fatigue
  • headache
  • sore throat
  • runny nose

If you start to feel symptoms of COVID-19

  • Anyone who begins to feel unwell (fever, new cough or difficulty breathing) should return home and self-isolate immediately.
  • People who are self-isolating should seek clinical assessment over the phone – either by calling their primary care provider’s office or Telehealth Ontario 1-866-797-0000. If you need additional assessment, your primary care provider or Telehealth Ontario will direct you to in-person care options.

Do not visit an assessment centre unless you have been referred by a health care professional.

Do not call 911 unless it is an emergency and you need immediate medical attention.

Use this self-assessment tool to help determine how to seek further care.

How to Protect Yourself

Coronaviruses are spread mainly from person to person through close contact, for example, in a household, workplace or health care centre.

There is no vaccine available to protect against the 2019 novel coronavirus.

There are everyday actions that can help prevent the spread of germs that cause respiratory illnesses. Take these everyday steps to reduce exposure to the virus and protect your health:

  • wash your hands often with soap and water or alcohol-based hand sanitizer
  • sneeze and cough into your sleeve
  • avoid touching your eyes, nose or mouth
  • avoid contact with people who are sick
  • stay home if you are sick
Social distancing

Everyone in Ontario should be practicing social distancing to reduce their exposure to other people.

Everyone in Ontario should do their best to avoid close contact with people outside of their immediate families. Close contact includes being within two (2) meters of another person.

If you believe you have been exposed to someone with COVID-19 symptoms, you should begin to self-monitor for a period of 14 days. This means that, in addition to social distancing, you should track how you feel. You should take your temperature daily and log any other symptoms that develop (for example, sore throat, new cough). You can share these records with your primary care provider over the phone if you seek assessment services.

Guide: How to practice social distancing

How to self-isolate

Self-isolating means staying at home and avoiding contact with other people to help prevent the spread of disease to others in your home and your community.

All persons over 70 years of age and individuals who are immunocompromised are advised to self-isolate for a period of 14 days. This means that you should only leave your home or see other people for essential reasons. Where possible, you should seek services over the phone or internet or ask for help from friends, family or neighbours with essential errands.

When self-isolating you should:

  • Stay home
    • do not use public transportation, taxis or ride shares
    • do not go to work, school or other public places
    • your health care provider will tell you when it is safe to leave
  • Limit the number of visitors in your home
  • Avoid contact with others
  • Keep distance
  • Cover your coughs and sneezes (cover your mouth and nose with a tissue when you cough or sneeze, cough or sneeze into your upper sleeve or elbow, not your hand)
  • Wash your hands
    • wash your hands often with soap and water
    • dry your hands with a paper towel, or with your own cloth towel that no one else shares
    • use an alcohol-based hand sanitizer if soap and water are not available
  • Wear a mask over your nose and mouth

Guide: How to self-isolate

Source:  Ontario Ministry of Health (

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