COVID-19: ESS Program and Service Updates

Please follow this page for ongoing agency updates during the COVID-19 pandemic.  Updates will also be sent through our eNews system.  Subscribe to receive updates through email.  You can also follow us on Facebook, Instagram and Twitter.


Click to view:

COVID-19 – Where to get vaccinated, pop-up immunization clinics, vaccination clinics for ages 5+
COVID-19 – Community Health and Safety Resources
COVID-19 – Community Support Resources
COVID-19 – Health Care Staff Resources
Recommended vaccinations for older adults


ESS Response to COVID-19:  Program and Service Update

One of ESS’ ongoing priorities is the health and safety of its clients, volunteers and staff.  As the province has lifted many public health measures, ESS will continue to practice protective protocols during service delivery and in-person programming. These include wearing medical masks or KN95 respirators during service delivery and daily health screening for both staff and clients. These protocols are under continuous review based on Public Health guidance and we will continue keep you informed with any changes.

Program & service updates (as of January 2022):

Our main administrative office staff are mainly working from home. Our phones and e-mails are being managed as usual.  Please note: our office has moved to 48A Rosemount Ave., York (Toronto), M9N 3B3.

We have put in place the following health and safety protocols and measures:  
  • mandatory client and caregiver screening and staff self-screening requirements before providing service;
  • special staff training on COVID-19 Infection Prevention and Control and the proper use and handling of Personal Protective Equipment (PPE) during service delivery;
  • heightened rules of practice and processes if we become aware of a client at risk or showing symptoms;
  • surface sanitization, hand hygiene stations, and masking encouraged onsite during in-person programming.

Recognizing that many of our clients and caregivers are vulnerable and isolated, over this period, staff will be checking in with impacted clients and caregivers.  If special issues or needs are identified, to the extent that ESS is able, we will collaborate with our clients and caregivers to determine how to address these needs.

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