This page is dedicated to community supports and resources that are available during the COVID-19 pandemic. We have also included wellness and self-care information and activities you can do at home.
Please note this page is a work in progress. We hope to continue updating this page as we become aware of new and helpful resources.
For the most recent agency updates during COVID-19, visit this page.
For health and safety resources during COVID-19, visit this page.
For online activities and events available during COVID-19, visit this page.
Social and safety supports
- A Friendly Voice social phone line for seniors: 1-855-892-9992
- Seniors Safety Line: 1-866-299-1011 – Elder Abuse Ontario for suspected elder abuse, available 24/7 and in many languages
- Toronto Seniors Helpline for support, questions and referral: 416-217-2077
- City of Toronto Social Supports
- 211 Toronto, find services by topic, 2-1-1
- Chatting to Wellness: Free online chatting sessions to for seniors to help combat feelings of isolation
Mental health resources
- Self-care and resilience guide
- Tip Sheet: Caregiver mental health during COVID-19
- Mental Health Helpline at 1-866-531-2600
- Centre for Addiction and Mental Health (CAMH)
- Mental health, wellness and addictions support (Ontario.ca) – information about programs that may be right for you based on your mental health and addictions needs, public mental health and addictions programs, access telephone and online therapy for stress, anxiety and depression.
ESS is offering grocery support to seniors and individuals who are at a greater risk for severe illness from COVID-19 and have no other options for grocery shopping and delivery. We are currently providing this by request on a one-on-one basis, based on availability. Call us at 416-243-0127 for more information.
- Friendly Neighbour Hotline for essential grocery and household item pick-ups (available only to seniors living in low-income housing).
- Good Neighbour Project, supply and grocery delivery assistance, call 647-873-2230 or email email@example.com
- City of Toronto food access for seniors
- Second Harvest Canada
- Daily Bread Food Bank
- Hearts to Home Meals (frozen individual meals)
- Free meat delivery with World Meats Inc.
- Easy Peasy Free grocery delivery
- Metro Priority Service for shoppers over 70 and shoppers with reduced mobility
- Free grocery delivery for individuals unable to pick-up groceries by Kitchen24 Food Incubator
- Good Food Box: locally grown, fresh, weekly, affordable food delivered to your door every week
Etobicoke Food Bank Locations:
Toronto West Food Bank
1621 Albion Road (Martin Grove and Albion)
Sundays, 1 PM to 4 PM
Our Saviour Lutheran Church Food Bank
2705 Islington Avenue (Islington and Albion)
Thursdays, 2 PM – 4 PM and 6 PM – 8 PM
Mount Olive Food Bank
1030 Albion Road (Albion and Islington)
Wednesdays, 1 PM – 3 PM
Daily Bread Food Bank
191 New Toronto Street (Islington and Lakeshore)
Mondays/Wednesdays/Fridays, 10 AM – 3 PM
Haven on the Queensway
1533 The Queensway (Kipling and The Queensway)
Wednesdays 10:30 AM – 4 PM, By appointment only
*Please call Mondays or Tuesdays, 8:30 AM – 4 PM to make an appointment. Call 416-640-2005*
Eatonville Public Library Pop-Up Food Bank
430 Burnhamthorpe Road (Burnhamthorpe and The East Mall)
Fridays, 2 – 4 PM
- Ontario Caregiver Helpline: 1-833-416-2273 (CARE)
- Database of Helpful Resources for Dementia Caregivers during COVID-19
- Alzheimer Society Toronto webinars: Care giving and dementia during COVID-19
- Listening to your favourite music is a powerful activity for those with dementia. Apply for a personalized music player through the Alzheimer Society Music Project. They will mail your personalized music player directly to you, anywhere in Ontario, Canada.
Roadside assistance for Healthcare Workers and First Responders
If you work in a hospital or health care centre, or as a first responder for emergency services, you can request CAA Roadside service by calling *222 or 1-800-222-4357. This free service is currently being offered to Members and non-Members alike. If you are a Member and a healthcare worker or first responder, these calls will not be counted on your Membership.