Mission, Vision, Values

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Mission

We are a not-for-profit agency committed to supporting seniors in their desire to remain in their own homes and community.

Vision

To achieve and enhance our mission we envision a community of independent seniors sustained through excellence of operations, enthusiasm and continual innovation in the delivery of community support services.

 Values
 To realize this vision, we support six cornerstone values:

Safety−accountable, vigilant, proactive and preventableRespect− diversity, cultural values and beliefs

Independence − clients’ autonomy and freedom of choice

Innovation− creativity and imagination

Teamwork − joint effort and shared decision-making

Accountability − responsibility, transparency, confidentiality, integrity and honesty

 These values are supported by the following operating principles:
  • Foster a culture of safety for clients, service providers and volunteers
  • Maintain a commitment to excellence and continuous improvement in the delivery of services
  • Provide clients with competent, trained staff and volunteers
  • Collaborate and/or form partnerships with complementary community organizations and other stakeholders, including families and caregivers
  • Recognize the significant contribution of staff, volunteers, friends, neighbours and other community organizations
  • Undertake promotion, advocacy and fundraising to achieve our mission and vision in accordance with our values and principles
  • Provide related information, education and referrals
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